Carrier Setup Requirements by Broker

Click on the broker name below to view the specific setup requirements for that broker.

New to Setups?

Read more about carrier setups from our blog.

Carrier Set Up FAQ

Don’t see the answer to your question? Email us at
support@gettruenorth.com or send us a message via chat!

How can TrueNorth help me with carrier setups?

With over 5 years in the industry, we're here to offer you assistance and if you have our app, you can also receive a carrier cheatsheet to help you get set up submitting your packets.

How long does it take brokers to approve a carrier?

It typically takes 3-5 business days to be approved by a broker. If you haven't heard back from the broker, make sure to call and follow up on your status.

How is the set up process different for power only?

Some brokers may also have stricter requirements for carriers that are power only. They will typically require carriers to sign an additional agreement: the trailer interchange agreement in addition to the usual broker-carrier agreement. They will also require trailer interchange insurance coverage.

How do I keep my set up information secure?

Yes, the TrueNorth app provides a loadboard with over 100,000 daily loads. But we also go well beyond that. With our free virtual dispatcher service, TrueNorth connects you with brokers who provide exclusive loads before they post those loads to any loadboards.

How do I make a carrier packet?

Visit our article discussing how to fill out a carrier packet here.

Which brokers work with new authorities?

There are many determining factors that brokers use to engage with a carrier, one such factor is "authority age." We've created an authority age article that discusses which brokers use this requirement.

What if my carrier setup isn't approved?

This could be due to a variety of reasons. Read more in our article discussing why your setup may not have been approved.

We're TrueNorth

If you are having any issues, download our app today and get instant access to our Setup Cheatsheets to help you easily get set up and running.

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