CH Robinson Carrier Setups

Broker MC:

384859

Broker Website:

https://www.chrobinson.com/en-us/

Established in 1905, CH Robinson is one of the largest and reputable freight brokerages globally. They offer comprehensive logistics services, including freight brokerage, supply chain consulting, and transportation management, leveraging advanced technology and a vast network of carriers.

In order to work with CH Robinson, completing a carrier setup is the first step. Each broker has their own process. Here’s a how-to guide to get the carrier setup started with CH Robinson.

Broker Requirements

Brokers can change their requirements from time to time. This is the information that is provided by the broker at the time of this writing:

Criteria

Requirement

Authority Age (days)

none stated

Minimum Insurance

$100,000 cargo coverage;
$1,000,000 auto coverage

Other Authority Requirements

Safety rating of satisfactory or none;
Active common or contract authority

Documents Needed for Carrier Setup

Brokers can change their requirements from time to time. This is the information that is provided by the broker at the time of this writing:

Criteria

Requirement

Must be complete and accurate.

COI (Certificate of Insurance)

Make sure lines of coverage are active.
The expiration date is after today.
There is an insurance contact in the top right (if using an Accord format).

COA (Certificate of Authority)

Many brokers will require you to upload this document.
You will also need to know your authority age and Interstate or Intrastate.

NOA (Notice of Assignment)

Must have effective date.
Must include the payee bank information (your factoring company if you have one, or your companies bank account information).

Equipment

Number of tractors.
Number of trailers and the type/size of your trailers

Carrier Setup Link

Each broker setup has a unique URL. Some will have a public facing URL and others will require a private invitation code in order to access a unique setup link.

Here is the link information for CH Robinson:
https://www.chrobinson.com/en-us/carriers/become-a-carrier/

System Setup

The carrier onboarding process is done on Highway. Highway is a relatively new compliance solution. Created by a tech-forward team with previous experience at Triumph Pay, Highway is a modern carrier onboarding platform that focuses on the carrier identity.

Highway handles the compliance aspect of carrier onboarding for brokers. Onboarding with Highway may require an invitation code from the broker. Some brokers will have a public facing link that allows for any carrier to sign-up.

Additional Insured

If you have previously done carrier onboarding with another broker using Highway, then your insurance information should be on file already with Highway. Otherwise, you may be requested to add Highway as the additional insured on your carrier's policy as follows:

Highway App, Inc.

5931 Greenville Ave, Unit #5620

Dallas, TX 75206

Certificates should be sent directly to Highway (insurance@certs.highway.com) or uploaded via the Highway app. Most brokers will use the certificate with additional insured from Highway. However, review the carrier onboarding process for any exceptions.

Need more help?

Getting setup with a broker can be a lot of work. Get in touch with the broker for any questions.
The below information is accurate at the time of this writing. If any corrections are needed, you can also email support@gettruenorth.com.

Broker Contact Email:

service@highway.com

Broker Contact Phone:

Broker FAQ Page:

https://www.chrobinson.com/en-us/carriers/faq/

CH Robinson

Broker Requirements

Documents Needed for Carrier Setup

Carrier Setup Link

System Setup

Additional Insured

Need more help?

We're TrueNorth

Why TrueNorth?

Legal